The RBC Exclusive Remake Program
1. Engineered on Demand: The RBC Model
Crafted for the individual, mindful of the environment. At RBC, every garment is purposefully crafted. We operate on a streamlined, made-to-order model to ensure maximum quality and zero waste. Your gear is engineered by our design team only after your order is placed. Because your apparel is uniquely yours—created just for your ride—it is truly yours and cannot be repurposed for another rider.
2. Sizing Solutions (Within 30 Days)
A perfect fit is crucial. If you encounter a sizing issue, please follow this simple 3-step process:
1
Record
Photo of size tag
2
Contact
Email Support
3
Resolve
Choose A, B or C
The Best Part: You never need to return the original item to us! Keep it as a spare, gift it to a riding buddy, or donate it.
Option A
Exclusive Remake
Receive a brand-new replacement in your correct size for a nominal service fee.
Option B
Premium Credit
Receive a high-value Store Credit (Gift Card) credited to your account.
Option C
Partial Refund
Keep your gear and receive a partial refund back to your payment method.
*Note: These options are valid for a one-time use per original item purchased.
3. Contact Us
Have questions? Or need expert sizing advice? Reach out with your Order Number and a photo of the size tag.
📧
Email:
service@rockbrosclothing.com
Thank you for choosing RBC. We poured our hearts into crafting this for you!
(Tip: Unsure about your size? Contact us before ordering—we'd love to help!)